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9781647827144 67583055547f480032da02b9 Triple Fit Strategy How To Build Lasting Customer Relationships And Boost Growth https://www.midlandbookshop.com/s/607fe93d7eafcac1f2c73ea4/67583056547f480032da02c2/71f5zxhecwl-_sy385_.jpg

It's time for B2B companies to rethink their growth logic.

Business-to-business selling is still dominated by "value selling"—trying to match products to needs and making deals. It's a buyer-seller relationship built on transactions, and it's not the way you should be doing business.

There's a better way—"value creation"—in which supplier and customer collaborate as partners to build joint strategies and grow together. If you can escape the product-centric mindset of value sellers and put customers at the heart of your sales strategy, results will follow. What kind of results? The authors' own data shows that customers who get value creation right can double account values in three years.

With clarity and precision, Christoph Senn and Mehak Gandhi lay out the framework, called Triple Fit Strategy, for helping you move to value creation. Their process, along with their Triple Fit Canvas tool, ensures a fit between customer and supplier across three areas: planning, execution, and resources. It's a proven approach they've implemented with many B2B companies over twenty years and validated with data from those engagements.

This breakthrough approach has the power to transform B2B businesses, better aligning them with customers, creating better internal organization, and uncovering new opportunities for growth. Your journey to becoming a value creator starts here.

 
 

Review

Advance Praise for Triple Fit Strategy:

"The Triple Fit Strategy framework works! In fact, it has become embedded in the way we manage our relationships to stay close to our strategic customers, regardless of industry conditions." -- Vincent Clerc, CEO, A.P. Moller - Maersk

"Triple Fit Strategy vividly illustrates how companies--sellers and buyers--can build a business relationship as though they belong to one company. The book shows how to achieve 'three fits' between them at the planning, execution, and resource levels. It's a must-read, filled with insightful and interesting examples." -- W. Chan Kim, Professor of Strategy and Codirector, Blue Ocean Strategy Institute, INSEAD; eight-time Thinkers50 award winner; and bestselling coauthor, Blue Ocean StrategyBeyond Disruption, and Blue Ocean Shift

"Triple Fit Strategy has started to transform our customer interactions. We now engage more in strategic dialogues focused on joint value creation, as if we were one company." -- Niels Pörksen, CEO, Südzucker Group

"Triple Fit Strategy is smart, practical, and based on the authors' years of experience across industries. It can help you turn customer focus from rhetoric to reality." -- Frank Cespedes, Senior Lecturer of Business Administration, Harvard Business School; author, Sales Management That Wor

9781647827144
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Triple Fit Strategy How To Build Lasting Customer Relationships And Boost Growth

Triple Fit Strategy How To Build Lasting Customer Relationships And Boost Growth

ISBN: 9781647827144
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Details
  • ISBN: 9781647827144
  • Author: Christoph Senn Mehak Gandhi
  • Publisher: Harvard Business School
  • Pages: 256
  • Format: Hardback
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Book Description

It's time for B2B companies to rethink their growth logic.

Business-to-business selling is still dominated by "value selling"—trying to match products to needs and making deals. It's a buyer-seller relationship built on transactions, and it's not the way you should be doing business.

There's a better way—"value creation"—in which supplier and customer collaborate as partners to build joint strategies and grow together. If you can escape the product-centric mindset of value sellers and put customers at the heart of your sales strategy, results will follow. What kind of results? The authors' own data shows that customers who get value creation right can double account values in three years.

With clarity and precision, Christoph Senn and Mehak Gandhi lay out the framework, called Triple Fit Strategy, for helping you move to value creation. Their process, along with their Triple Fit Canvas tool, ensures a fit between customer and supplier across three areas: planning, execution, and resources. It's a proven approach they've implemented with many B2B companies over twenty years and validated with data from those engagements.

This breakthrough approach has the power to transform B2B businesses, better aligning them with customers, creating better internal organization, and uncovering new opportunities for growth. Your journey to becoming a value creator starts here.

 
 

Review

Advance Praise for Triple Fit Strategy:

"The Triple Fit Strategy framework works! In fact, it has become embedded in the way we manage our relationships to stay close to our strategic customers, regardless of industry conditions." -- Vincent Clerc, CEO, A.P. Moller - Maersk

"Triple Fit Strategy vividly illustrates how companies--sellers and buyers--can build a business relationship as though they belong to one company. The book shows how to achieve 'three fits' between them at the planning, execution, and resource levels. It's a must-read, filled with insightful and interesting examples." -- W. Chan Kim, Professor of Strategy and Codirector, Blue Ocean Strategy Institute, INSEAD; eight-time Thinkers50 award winner; and bestselling coauthor, Blue Ocean StrategyBeyond Disruption, and Blue Ocean Shift

"Triple Fit Strategy has started to transform our customer interactions. We now engage more in strategic dialogues focused on joint value creation, as if we were one company." -- Niels Pörksen, CEO, Südzucker Group

"Triple Fit Strategy is smart, practical, and based on the authors' years of experience across industries. It can help you turn customer focus from rhetoric to reality." -- Frank Cespedes, Senior Lecturer of Business Administration, Harvard Business School; author, Sales Management That Wor

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